Residential Services 

Housekeeping A housekeeping team services that common areas of each residence hall on weekdays.  Services include santizing bathrooms, vacuuming commons rooms and study rooms, and removing trash and recyclables from the buildings.  Limited housekeeping services are provided on Saturdays and no service is provided on Sundays and some holidays. Duke University does not clean individual bedrooms during the academic year. Students are expected to keep their rooms orderly and clean.

Cleaning supplies such as vacuum cleaners, buckets, and cleaning solutions are available for student use in the "cleaning closets" in each house.  The cleaning closets are labeled and are unlocked with each student's bedroom key.

Cable television services are available in all student rooms; however, cable service is not included in the cost of housing and must be contracted through OIT.   Arrangements for  cable television services may be made after you arrive on campus.

Telephone service through land line connections are no longer available in student rooms, effective Fall 2009.  Most students elect to bring a cell phone to campus and have found that service signals are adequate in the residence halls to use their cell phone as the primary phone line.  

Computer connections to DukeNet (the campus computer network) are available via wireless signal and one hard wired port in each room.  You will be receiving specific computer connection information from the Office of Information Technology. Computer labs for student use are available in several residence halls.

On-campus parking is limited. Parking permits must be purchased though Parking and Transportation Services. Please contact the parking office at (919) 684-7275 for additional information.

Mail is managed through the Duke Post Office.  All first year students are assigned an East Campus Post Office Box in the East Student Union.   All mail delivered by the US Postal Service should be addressed to this box number.  Parcels shipped through other carriers (UPS, Fed Ex, etc) should be addressed directly to you at your assigned residence hall.  Delivery staff for many of the major carriers have been given card access to the residence halls and are able to deliver packages directly to your room.

Community Spaces

Commons Rooms All buildings have at least one main commons room which serves as a gathering place for the house to watch TV, study, and socialize.  Most commons rooms are outfitted with game tables, a large screen TV,  air conditioning, and wireless internet access.  Some buildings also have multiple quiet study rooms scattered throughout the building.

 Commons room in Southgate

All buildings have at least one study room.  Pictured is a study in Bell Tower.  

Community Kitchen  Each house has at least one kitchen available for resident use.  Kitchens are equipped with standard appliances such as stoves, refrigerators, and microwaves.  Additionally, many of the House Councils opt to purchase cooking supplies such as pots and pans that are made available for resident use.

Laundry rooms with washers and dryers are available in every residence halls. These machines operate with coins and by use of Flex points on your DukeCard.

Laundry equipment in Alspaugh.  All houses on East have multiple washers and dryers for student laundry needs.

Common Area Bathrooms  All buildings except Wilson have a shared, community bathroom.  Bathrooms are designated by gender and are accessed through a key issued to each resident.  Later in the year, students may opt to vote to change the access pattern to their bathroom.  The number of showers, sinks, and toilets per bathroom varies based on the number of residents who share the bathroom.  Generally, there are at least 3 showers and 3 toilets per 20 residents.